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"As our business day comes to an end, I cannot take off my business-hat for the week without sharing my sincere gratitude for Ali Coley. I honestly could not ask for a better escrow officer today with the most difficult file I have encountered in a long time. We had a complicated short sale that involved multiple banks with the most horrendous problems. There were five or six companies involved (servicers, investors, and insurers). We did not even obtain the 2nd lien approval until yesterday late afternoona nd had to Close Escrow TODAY per the 1st lien with many, many issues from the banks in the very last moments! The HOOPS we and Ali had to jump through were seemingly impossible... and she did it... with grace. Honestly, if it were not for her we would have had to start the entire short sale process all over again. I am grateful beyond words and waned to share my appreciation with you about the professionalism and focus and amazing attitude from Ali today. Cheers to her and a great team." - Angela Zampino and The Aladin Group, Homesmart Realty Elite Group "The transaction went very smoothly, Judy [Young] stayed on top and it closed in a timely manner. I was very pleased with Judy's professionalism and her performance in processing the work." - Walter Houle "Clear Title is one of the best title companies I have ever dealt with and has one of the most experienced staff I've had the pleasure to work with... I will always recommend your company to my Clients, mortgage lenders, and fellow Realtor's........ Kathy (Archambault) is one of your most outstanding escrow officers and I have never been disappointed with the handling of an escrow at Clear Title... Thank you for having one of the best title companies in Arizona and you can always count on my business." - Steve Schabacker, Homesmart Realty "I use Kathy [Archambault] for all my refinance and am thrilled when I get her as my Escrow Officer for purchase transactions. She has closed two deals for me in the past 60-days and they went very smoothly." - Melissa Diamond, Suburban Mortgage, Inc "Carol [Rieger] has done a fantastic job. My lending assistants have been extremely satisfied with her professionalism and responsiveness." - Sean Ward 4/15/13 "I wish to express my appreciation for the outstanding performance of your employee Krisit Kellogg at our closing yesterday in the Chandler, AZ office. She was very professional and made the entire process a very pleasant experience. I would also like to compliment your Asst. Branch Manager, Holly. Her greeting was very warm and friendly and her greeting made us feel very welcomed in the Chandler office. You are very fortunate to have two such exceptional employees." - Fred Shirley 3/19/13
"I just wanted to extend my "Thank you". Your service was greatly appreciated. I felt you [Stephanie Wallace] went above and beyond by finding a solution to the problem immediately. Everything we do impacts the customer in one way or another. Today, you've made the difference. Thanks!" - Jason Estrada 3/15/13
"I very recently had the pleasure of working with Jaime during what I can only describe as a very painful process buying a home in Surprise, AZ. She was by far one of the most competent, kind, and positive people I've ever worked with. Having Jaime enter the process really turned things around for us and in the end I actually felt some optimism once she was involved. She really worked well with my real estate agent as well which I very much appreciated. The agent who works with all sorts of people in the industry also commented on how great it was to work with Jaime. I wanted to send a little note to let you know how much I appreciated her efforts to help us buy our family home in AZ. I am one very happy customer of Clear Title and Jaime Horst! - Candace Cieszynski 12/28/12 "I just wanted to take a minute to tell you that Holly Harris has been a dream to work with. She has gone above and beyond for a difficult purchase transaction and made all the difference for the loan closing smoothly. She stayed late (way late) on the Wednesday before Thanksgiving waiting for loan docs so that the borrowers could sign over the holiday weekend. I cannot tell you enough how much I have appreciated her. I have been doing this a long time and in all 50 states and Holly has made this high maintenance file bearable. For an out of state closing this has been one of my most pleasant experiences and by far the greatest experience that I have ad with an agent chosen title company. In this business we usually only get complaints so I wanted to let you know what a great Escrow Officer Holly is and thank you for a great closing. Your office will be my only Arizona title company from now on." - Caitlin Polluck, Security National Mortgage Company "I was recently fortunate to have Tiffanie [Marrero] as the Escrow officer on my closing in El Mirage. Efficient, professional and likable are a few ways I can describe Tiffanie. I am organized and try to keep a strict time line when closing because I dislike surprises at this stage of the process and Tiffanie was not only on time but mostly ahead and kept me informed at all times. When I do not have to call to find out where we are in the process is gold to e so I thought I would pass along that finding an EO that works hard and enjoys their job is someone I will use as often as I can." - Howard Sosin, Service First Realty, LLC "Kristi Kellogg at your Ray Rd. office is one of my favorite title people to work with." - Brian Coffman, Clear Funds, LLC "I have to say that working on this file was a breeze! Stephanie [Fields] was on top of everything - practically before the ink dried on the contract/offer! With her efficiency and proficiency at doing her side of the transaction, she was able to provide me early and immediate needs lists to ensure that we have a smooth and easy transaction. It was truly a stress free experience!" - Lourdes Zischke, Desert Platinum Properties "Cathy Bartow was fantastic. I would think she makes your clients very happy. I was impressed with her ability to go with the flow and do it with a smile on her face. I didn't get to see her face, but she was very professional and must be an asset to your office." - Judy Prier-Lewis, Long Realty West Valley "You [Debbie Olsen] have been most helpful today, it is a wonderful thing to talk to someone who cares and takes time to help people. I can tell you enjoy what you do and it comes across in your service level." - Donya "I have truly enjoyed working with Stephanie so far! She is a sharp cookie and I am so glad that she is on the ball!" "I love efficiency, especially when it's tied to transctions such as a real estate. Everything has to be be perfect, as you well know... and it's always a refreshing experience when you get to partner with someone who understands the importance of efficiency and accuracy!" - Lourdes Zischke, Desert Platinum Properties "I am extrememly satisfied with the way Denise [Dahlberg] has handled our Closings. Since I am located in the Tucson area, sometimes it is difficult to have someone 'pick up the ball & run with it'. You are accomplishing that. Much thanks to Denise & Clear Title." - Larry "Tiffanie [Enis], you are everything the Pascale group says you are. You really stayed on top of everything, Steve just emailed me also how impressed he was with you. He thought I did a great job recommending you. But it really is all you. Thanks again ESP for running over to get the td today, much appreciated." - Jeff Clark "My deal with Clear Title was impeccable and painless. I like to do things in a fast efficient way, and this is how it washandled. Denise Dahlberg was great." - Tom Greger, Call Realty "Turnaround time was great! ... [The Bank] didn't get papers to ... [Jennifer Fields at Clear Title] until this AM and we signed at 11:45 to get it done by the Short Sale deadline." - Michael A. Grosso, CFP(r), TCI Wealth Advisors, Inc. "In March we purchased a condominium in Fountain Hills and Jaime was our Escrow Officer. It was our first experience in purchasing property in Arizona and Jaime made the process seamless. She was a pleasure to do business with and extremely helpful and responsive. We just wanted to pass along these comments to you, and thanks to Jaime, for the positive experience!" "I was the buyer's agent for the ... transaction that closed 3/28/2012. I am writing this as a letter of recommendation on how diligent Cathy Bartow was on closing this transaction. I sell around 50 homes a year with most of them being REO properties and can not remember an escrow officer that was so quick on communication and responsive at all levels. Cathy was truly excellent and made a very short escrow happen that was actually pretty complicated due to a private lender using IRA money. Please feel free to pass this e-mail along if you want to Nationstar Bank and other prospective banks who you are trying to establish as clients. You all did an outstanding job. Again I really appreciate Cathy's work. I would imagine the listing agent ... ... and her assistant ... feel the same way as I don't think she or I spoke more that a couple times as Cathy had everything under Control. Now - Get more Contracts with bank REO's so they can all go like this. You have no idea how difficult it is on working with some of the other title companies on REO deals. I want to work with you all." "...I wanted to let you know that you have a great employee on your team. Holly and I started awhile back to get fees for our disclosures and ended up doing a loan. She has been very fast to reply with info I need and patient, we get rewards here for being a Difference Maker and wanted to let you know that even though she’s not with Farm Credit Services of America, she needs to be commended." "Great Job Clear Title! I just wanted to let you know that you made an awesome choice in Jennah Gorman at your Kierland Office. Our team really enjoys working with someone as professional and efficient as Jennah. I just wanted to say hello and commend you in your hiring decision." - Marcy Briggs, The Briggs-Lang Team, Cobalt Mortgage "I just wanted to say how much I enjoyed working with Jennah on this refinance. She is extraordinarily organized, which was instrumental with this file since we encountered several set-backs and complications during the closing process, non of these challenges were attributable to, nor preventable by, her and she was always very responsive with whatever was needed to resolve an issue quickly." - Christopher Horner, Wells Fargo Home Mortgage "When I call they answer, in other words they always pick up the phone! And they almost always have the answer to my questions at their finger tips. I have been working with Clear Title since early 2008 and would recommend them to other agents looking for excellent service and stress free closings." "As always your excellent service and attention to details has proven to be invaluable...Thank you Ali Coley and everyone at Clear Title for your excellent service and professional care of my clients and their transactions." "Just want to commend Elizabeth. She has been the most helpful person I've dealt with in my forty year business career!!!! "Short sales are no easy task for a title company today. I have worked with lots of title companies on short sales and none offer the attention to detail, the turnaround and overall service levels provided by Clear Title's team." "I have worked with almost all local title companies in my 20 year history in the mortgage business. It is quite refreshing to find one that actually does what they say they will do, and they do it well! Clear Title is my preferred title company for all my clients." "As a mortgage professional, we have an opportunity to work with almost all of the title companies in the valley. This gives us the ability to compare not only companies and systems, but also individual escrow officers. I can say without hesitation that Clear Title has the complete package. We have a long history of working with them and they are exceptional in every way." "I greatly enjoy Clear Title's outstanding customer service; it speaks volumes when you can safely close on time...no matter the situation." "Being responsive and organized are critical to a successful escrow and Clear Title meets the mark. I have been so impressed with Elizabeth and her team at Clear Title, in short they make my job of impressing clients much easier." "I just wanted to give a five star rating to Debbie Olsen, and Tina Erwin at your Kierland office. We refinanced our home and since Clear Title is one of our customers I asked the mortgage company to use Debbie’s office for our Title company. I can see now, being the customer, why Debbie and Tina have stayed in the title business when many others have gone by the way side.
I congratulate you on the new venture and can see first hand why your company will be a success!!"
- Sharon Fenton, TPMS "I just wanted to say that it is always a pleasure to do business with Tina Erwin, escrow officer for Clear Title out of the Greenway Parkway office. She's smart and efficient and GREAT to close loans with!" "In my experience as a real estate developer, I have not received finer service from any title company in Phoenix. Clear Title of Arizona has the experience, the professionalism and the willingness to go the extra mile for me and my company. Their efforts have made complex real estate transactions seem easy and in this climate I am very, very thankful to have Clear Title handling all of my transactions." - Greg Gienko, Meridian West Development "Clear Funds is a private money lender that is committed to a superior level of service and we have built lasting relationships with our clients, business partners and investors. Upholding this commitment has allowed us great success and in turn has provided our clients, business partners and investors opportunities for financial wealth and growth. Clear Title of Arizona is a key component to our success and while their name and the values behind their brand compliment our Company, there is no affiliation between our Companies. Although the fact that they deliver on each and every transaction makes them one heck of a great partner in accomplishing our goals. I recommend Clear Title of Arizona to all my clients." - Mike Coffman, Clear Funds, LLC. "I have been disappointed with several Title Companies in resent times as the market conditions (Short Sales and Lender owned properties in particular) have caused obvious changes with-in their business models. Loyalty seems to be amiss, employee changes, cut backs and in some cases general carelessness which can be quite costly to any of us running down stream of their legal departments. However, Clear Title has shown me quite the opposite. Elizabeth and Clear Title's team have consistently proven to me that they still appreciate my Client's business. They are quick to answer the phone, or as needed, quick to return my calls. They are courteous, professional and understand this Market, including the Short Sale process. Case in point: Clear Title picked up my Client's "short sale" Contract from my office, and that same day, in my e-mail, I had the Earnest money receipt, pre-audit (commitment for Title Insurance) and the HUD, all for my review... Now that is service, and a title company that still wants our business. "I am pleased to report that we received the guarantee before the promised delivery date, and your team responded quickly to the resolve the question it raised regarding the assignment of the deed of trust to [our client]. The service has been great. Thanks to you and your team!" - Maureen Anders, Sherwin & Howard LLC "In the many years I have been working in the mortgage world I have experienced all types of business ethnics: good, bad and the ugly. Working with Clear Title Agency of Arizona by far exceeds the Good to Excellent. They are a very seasoned professional company that continues to put themselves ahead of everyone else with their customer service, promptness and communication to us and our clients. They are always willing to go that extra step to get the job done. I look forward to many years of business with them." "I use Clear Title as often as I can because I know that when they're handling my closing I don't have to worry about it." "Award winning customer service, high-speed turn around times and top notch representatives behind the scenes and in front of the customer..." "I greatly enjoy Clear Title's outstanding customer service; it speaks volumes when you can safely close on time...no matter the situation." "What really sets Clear Title apart is the quality of the people and their commitment to getting the deal done to everyone's satisfaction." - Nicole W. Corning "Wanted to thank you for hiring Kristi - she is doing an excellent job... the speed with which I receive my HUDS has increased both in speed and accuracy -- it makes my job so much more efficient!! Your entire staff is so cordial and helpful when I call with an emergency - they ALL are ready to jump in an assist!" |
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